Terms of Service

Last updated: December 6, 2025

1. Acceptance of Terms

By accessing and using ShortLink Pro ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

2. Description of Service

ShortLink Pro provides a URL shortening service that allows users to create shortened links, track analytics, and manage their URLs through our platform. The Service includes:

  • URL shortening and custom link creation
  • Analytics and click tracking
  • QR code generation
  • API access (for applicable plans)
  • Additional features as described on our website

3. Account Registration

3.1 Account Creation

To use certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3.2 Eligibility

You must be at least 13 years old to use this Service. By using the Service, you represent that you meet this requirement.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service for lawful purposes only and in accordance with these Terms.

4.2 Prohibited Use

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Distribute malware, viruses, or harmful code
  • Share illegal, obscene, or offensive content
  • Engage in phishing, spam, or fraudulent activities
  • Harass, abuse, or harm others
  • Circumvent security measures or access controls
  • Interfere with the Service's operation
  • Use automated systems to access the Service excessively
  • Resell or redistribute the Service without permission

4.3 Content Restrictions

URLs pointing to the following content are strictly prohibited:

  • Child sexual abuse material
  • Terrorist content or violent extremism
  • Malware, phishing sites, or security threats
  • Illegal drugs or controlled substances
  • Copyright-infringing material
  • Personal information without consent

5. User Content and Ownership

5.1 Your Content

You retain ownership of the URLs and content you submit to the Service. By using the Service, you grant us a license to use, store, and display your content solely to provide the Service.

5.2 Our Rights

We reserve the right to:

  • Review and monitor content for Terms compliance
  • Remove or disable access to content that violates these Terms
  • Report illegal content to authorities
  • Suspend or terminate accounts that violate these Terms

6. Subscription Plans and Billing

6.1 Paid Plans

Some features require a paid subscription. By subscribing, you agree to pay the fees specified for your chosen plan.

6.2 Billing

  • Subscriptions are billed in advance on a recurring basis
  • You authorize us to charge your payment method automatically
  • Prices are subject to change with 30 days notice
  • All fees are non-refundable except as required by law

6.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial billing periods.

7. Service Availability

We strive to provide reliable service but do not guarantee:

  • Uninterrupted or error-free operation
  • 100% uptime or availability
  • That defects will be corrected immediately
  • Compatibility with all devices or browsers

We reserve the right to modify, suspend, or discontinue the Service (or any part) at any time with or without notice.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by ShortLink Pro and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit permission.

9. Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHORTLINK PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless ShortLink Pro, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to the Service

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. You agree to waive your right to participate in class actions.

15. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

16. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@shorturl.ultrahosts.co.uk
  • Contact Form: Contact Us